Privacy Policy

NuClear Detailing (Pty) Ltd

Email: contact.nucleardetailing@gmail.com
Phone: +27 79 448 3426
Location: South Africa

This Privacy Policy explains how NuClear Detailing (Pty) Ltd ("we", "us", "our") collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal information when you contact us:

Name and contact details (phone number, email address)
Vehicle information for service purposes
Communication records

2. Purpose of Collection

We collect and process your personal information for the following purposes:

To provide car detailing services
To respond to enquiries and booking requests
To communicate service updates and promotions (with your consent)

3. Your Rights Under POPIA

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your information
Lodge a complaint with the Information Regulator

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Third-Party Sharing

We do not sell or share your personal information with third parties except:

When required by law (e.g., tax authorities)
With your explicit consent
With service providers who assist our operations (e.g., payment processors) - bound by confidentiality agreements

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Remember your preferences
Analyze website traffic
Improve user experience

You can disable cookies in your browser settings, though this may affect website functionality.

8. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related enquiries or to exercise your rights under POPIA, please contact us:

Email: contact.nucleardetailing@gmail.com
Phone: +27 79 448 3426

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